How To Use Gift Cards
| Scenario | How To Use Gift Cards | |
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? | |
| Canned Responses (Level 1) | To avail your gift card you can refer https://www.urbancompany.com/gift-cards-how-it-works. To know about the TnC of the Gift Card, You can refer to the email which has been sent on your registered email id while purchasing the same. Also, for more details please refer to https://www.urbancompany.com/gift-cards-tnc" |
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| Calling Required | Cx/Px - No | |
| Closing | I hope we were able to assist you today. Please do not hesitate to contact us, if you require any additional support. Thank you for interacting with Urban Company! | |
| Parking Status | No | |