Enquiring About Membership
| Scenario | Enquiring About Membership | |
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? | |
| Canned Responses (Level 1) | I am glad to know that you want to enroll in our plus membership. Here are a few details about the same: We have 2 Plans available for the membership: 1. 12 Months Plan - Rs. 299 2. 6 Months Plan - Rs. 249 Please confirm in which plan you are interested in |
|
| Agent Action 1 | 12 Months Plan | 6 Months Plan |
| Calling Required | Cx/PX - No | |
| Canned Responses (Level 2) | Thank you for your response . Let me tell you more about the 12 Months Plan Benefits : 1. Plus member can save upto 10% on every order based on the eligibility 2. Top rated plus professionals will be assigned 3. All repair service can be availed without paying any visiting charges" |
Thank you for your response. Let me tell you more about the 6 Months Plan Benefits : 1. Plus member can save upto 10% on every order based on the eligibility 2. Top rated plus professionals will be assigned 3. All repair service can be availed without paying any visiting charges" |
| Canned Responses (Level 3) | To know more about the subscription plan , you can follow the below mentioned steps: Open UC App >> Click On UC Plus >> TnC & Benefits Of Subscription Plan" |
|
| Closing | I hope we were able to assist you today. Please do not hesitate to contact us, if you require any additional support. Thank you for interacting with Urban Company! | |
| Parking Status | No | |