Platform Fee / convience Fee
| Scenario | Platform Fee |
| Opening | Welcome to Urban Company! I'm [Associate Name] How may I assist you today? |
| Call Required | Cx/Px - No |
| Canned Responses (Level 1) | Sure, I'll help you with that; please give me 2-3 minutes to go through the details. |
| Canned Responses (Level 2) | This Rs.69 cost is charged as a Platform fee; |
| Closing | I hope we were able to assist you today. Please do not hesitate to contact us, if you require any additional support. Thank you for interacting with Urban Company! |
| Parking Status | No |