CNR Process

CNR 1

Number of calls - 2 Calls

Step 1 -  Dear customer, Urbancompany support tried reaching you on this number regarding your complaint but couldn’t get through. We’ll try again in the next 30 minutes. Please note, after 3 unsuccessful attempts, the complaint may be closed. Kindly answer the call or respond via chat. For a quicker callback, contact us at: https://b.ubcp.in/URNCLP/U5FwZ

Note: In case of any CNR post 7:30 pm, Please park it for next day between 10 to 11:30 am for next CNR attempt

CNR 2

Number of calls - 2 Calls

Step 2 -  Dear customer, Urbancompany support tried reaching you on this number regarding your complaint but couldn’t get through. We’ll try again in the next 2 hours. Please note, after 3 unsuccessful attempts, the complaint may be closed. Kindly answer the call or respond via chat. For a quicker callback, contact us at: https://b.ubcp.in/URNCLP/U5FwZ

Note: In case of any CNR post 7:30 pm, Please park it for next day between 10 to 11:30 am for next CNR attempt

CNR 3

Number of calls - 2 Calls

Step 3 - Dear customer, Urbancompany support made three attempts to reach you on this number regarding your complaint but were unable to connect each time. As a result, we’re closing this complaint for now. If you still need assistance, please reopen the complaint through our help center: https://b.ubcp.in/URNCLP/U5FwZ.  

If still there is no response then we will close the case.

Once you have followed the same steps, close the ticket.

Note: In case of any CNR post 7:30 pm, Please park it for next day between 10 to 11:30 am for next CNR attempt